RSIM 10+,RSIM9+,RSIM 9 PRO mini air,R-SIM8+,SAMSIM,3G,R-SIM5+,R-SIM6,RSIM5+,RSIM6,RSIM7,R-SIM7+,Unlock,iPhone5,iPhone4S,Firmware,Any version, No jailbreak 
 
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After-sales Service

R-SIM MINI Thin Film Unlock Card Warranty and Post-Sale Service Notice
Due to the complicated technology of thin film unlock card’s encapsulation molding, its crystal source and circuit board are extremely thin, very easy to be broken, we guarantee that every piece of R-SIM MINI is immaculate when purchasing, and 100% quality check before shipment. Based on the unique characteristic of R-SIM MINI, we have made notice of the warranty policy as below. If you have purchased thin film unlock card, we consider you accept this policy automatically. Hope you understand!
First, any actions of man-made destroy and breaking or damage the circuit board’s shape or break off the crystal source will not enjoy the warranty service of exchange.
Secondly, incompleteness of circuit board or any badly folded, out of shape, crumple of card through using will not enjoy the warranty service of exchange.
Thirdly, when repair period, if the appearance is intact, crystal source is not off, no crumple and can be input new document in, we will offer free software updating service.
Fourthly, When using, one cannot push too hard, nor bend the middle crystal source part hard, nor touch water, nor input it into iPhone with brute force. If any action above, we will not offer after-sale service.

If there’s no man-made destroy or misoperation mistake, when change the card, we provide 6-month free exchange service ( Due to the uniqueness of this product, we do not provide free return service), free repair and free software updating service. Please forgive us for the inconvenience brought to you

1. Internet problem, no 3G or E icon appear after patch installed? How to set up MMS? Cannot find Cellular data network Settings? Cannot send text messages?


A:No 3G or E icon: Settings-General-Cell Phone Network, and open “Data Roaming”.
B:About network and MMS settings: specific procedure as follows:
For China Mobile and 2G users:
Settings >> General>> Network>> Cellular Data Network, and find two input boxes.
Network setting box
Settings>> network>> Cellular Data Network
APN: CMNET or CMWAP
Settings>> network>>Open Data Roaming
MMS setting box
APN : CMWAP
MMSC : http://mmsc.monternet.com
Proxy: 10.0.0 .172
For China Unicom and 3G users:
network setting box
3G setting >>network >> Enabled
setting >>network >> open data roaming ( 3G card NO NEED access point settings)
Settings>> network>> Cellular Data Network
APN : 3GNET or 3GWAP or UNINET

C:Cannot find Cellular data network Settings
1: If iOS6.0-6.1.4, please install R-SIM activation code software
Installation method and software address: http://www.rsim5.com/download.php

2: If iOS7.0 mainstream locked phones, please use unlock card helper to install patches, no need any APN settings. For small carriers, please download APN patch directly.
Open www.unlockit.co.nz in your phone , and operate just like below:

 

  

 

  

 

  

 

 

D:Cannot send text messages?
This is because of the message center code setting error or even has not been set. Message center code varies with different carriers and areas, please call your carrier’s customer service phone to consult.
Status inquiry: *#5005*7672#
Number setting: *5005*7672*message center number
Number Removed: ##5005*7672#

 

2. In rare cases,3G icon appears, but no access to internet, showing “Cellular data is not activated”


When meet such problems, you can try:
A:Setting-General-Restore-Erase All Contents and Settings
B:Check your SIM card, nano card for iPhone is recommended, especially for Telecom users.
C:Use iTunes “Restore the Firmware”
D:If the problem is unlock card itself and it’s non-human reason, we provide free refund.

3: [Sprint No Service] For USA Sprint, no service, can only make phone calls. Solutions?


Due to USA Sprint baseband unlock and carrier’s crack file problem, you need to put in China Mobile card and activate, then you can unlock perfectly.
A:For USA Sprint iPhone with internal unlock card, when appear “No Service”, but can make phone calls:
For such phones, please take out the unlock card and put the China Mobile sim card in the card slot alone, wait for the phone appear activation interface, then change back to China Mobile/Unicom card and wait for the signal along with R-SIM.

B: For USA Sprint iPhone with internal unlock card, when appear “No Service”, but can make phone calls:
Install R-SIM activation software:
Operating Steps:
Open http://www.rsim5.com/download.php
After download Tool 1, click installation interface, when the phone has connected to the computer, click【Install Patch】,when the menu popup, click 【China Mobile or Others】,input the R-SIM activation code( Bound phones no need to input activation code); after installation, mobile phone terminal shows internet description file, it’s ok whether installed or not; Then, reboot and wait for the signal. When signal comes or shows “No Service”, reboot again and install patch once more. After terminal shows internet description file, click【Install Patch】,choose【China Unicom】 after menu popup; and then back to desktop, open【R-SIM3】patch and wait for the signal.
If shows English signal, please reboot your iPhone. Please email our engineering team if any questions. wuquming@aliyun.com

 

4: When insert the unlock card in your iPhone, always popup activation demand? Or pop up activation after selecting carriers? Or pop up activation before you have time to input the activation code?


A:Always pop up activation demand when insert the unlock card in your iPhone
Firstly, make clear the version information of the iPhone you want to unlock, which country this phone comes from? Which carrier? What iOS system? Secondly, check the R-SIM or SAMSIM you have purchased, see if it’s fit for the corresponding version. If the unlock card is not compatible with your iPhone version, it will popup activation. Please change the version of your iPhone. If you have activation card, please put in the activation card along with your unlock card, select the corresponding carrier and take out the activation card. Then, put in the SIM card you want to use and the unlock card, reboot and wait for the signal.
B:Pop up activation after selecting carriers
Firstly, make clear the version information of the iPhone you want to unlock, which country this phone comes from? Which carrier? What iOS system? Secondly, check if the carrier menu is right when you have inserted R-SIM or SAMSIM in the iPhone. If selected wrong, please change another SIM card and select again. Then reboot and wait for the signal.
C:Pop up activation before you have time to input the activation code?
Firstly, make clear the version information of the iPhone you want to unlock, which country this phone comes from? Which carrier? What iOS system? Secondly, find the corresponding IMSI code in our website: http://www.rsim5.com/bottomlink.php?id=3, if pop up activation berore you have time to select, change another SIM card, choose “Other carrier” when the menu appears, input the code quickly and click “receive”, reboot and wait for the signal. If still pop up activation after input, please check whether your carrier code is correct. If wrong, please change another card and input again. If uncertain, please test one by one according to the carrier code.

5: iOs 7.0 Official Version is not very stable, cannot send text messages sometimes, especially for Sprint,+86 contact list problem. Date due 2013/9/20


iOS has been released before dawn on 19th Sep.(BGT),due to the particularity of the locked phones and that activation program has been forced out by Apple, we recommend customers to upgrade to iOS7 system selectively.

Overview: locked iPhone 4S, iPhone5 iOs 7 has forced out R-SIM 3.0 activation software, genuine R-SIM series unlock card supports ios7. But you can install 3G to 2G free patch, the installation method and address: http://www.rsim5.com/instructionview.php?id=32.
Online Parameter Setting, you can download description file. The method is connect Wi-Fi, visit www.unlockit.co.nz in Safari browser in your iPhone, download the corresponding description file your phone carrier demands according to the hint..
Due to lack of the support by activation software, and there’s no jailbreak for now, no way to install jailbreak patch, so for locked iPhone 4S and iPhone 5 upgrading to ios7 system, the problems below will appear:
1. CID problem(i.e.:+86 problem)
2. Cannot send MMS
Mainstream models detailed test cases( Due to the instability of iOS7,customers can choose to upgrade according to specific condition): 

iPhone 5 JP AU: after upgrade to ios7, signal, telephone, text messages, internet(GSM internet) are all normal, but cannot send MMS.Due to lack of the support by activation software, “+86” is needed to normalize CID problem. But “+86” numbers in AU phone cannot send text messages directly. So,every number has to be saved two ways: one is with prefix “+86”,one is without. With China Mobile SIM card, it can appear signal directly. With China Unicom card, “Free Webpage Patch” software is needed. After open the patch, insert the unlock card and SIM card, the phone appears “No Service”, enter “Setting-General-Reset-Reset Network Settings”, the signal will appear(Attn: Reset Network Settings)

iPhone 5 JP SB: after upgrade to ios7, signal, telephone, text messages, internet(GSM internet) are all normal, but cannot send MMS. Due to lack of the support by activation software, “+86” is needed to normalize CID problem. With China Mobile SIM card, it can appear signal directly. With China Unicom card, “Free Webpage Patch” software is needed.Open the free patch, the signal will appear.

iPhone 5 USA Sprint: after upgrade to ios7,signal can appear and the phone call is normal. Cannot send text messages, surfing the internet or MMS. After startup, it will take 3-5 minutes to appear “China Mobile”. Sine only phone call works normal, we strongly suggest that Sprint users do not upgrade to ios7.

iPhone 5 USA Verizon: after upgrade to ios7,for China Mobile users, phone calls, text messages, internet ,MMS are all normal. Due to lack of the support by activation software, “+86” is needed to normalize CID problem. For China Unicom 3G users, “No Service” is shown, but can make calls, cannot text messages,surf internet or MMS. SO, we strongly suggest China Unicom 3G users do not upgrade to iOS7.

iPhone 4S USA Sprint: after upgrade to ios7,for China Mobile users, phone calls, text messages, internet ,MMS are all normal. Due to lack of the support by activation software, “+86” is needed to normalize CID problem. For China Unicom 3G users, “No Service” is shown, but can make calls, cannot text messages,surf internet or MMS. SO, we strongly suggest China Unicom 3G users do not upgrade to iOS7.

iPhone 4S JP AU: after upgrade to ios7,for China Mobile and China Unicom 3G users, phone calls, text messages, internet ,MMS are all normal. Due to lack of the support by activation software, “+86” is needed to normalize CID problem.

iPhone 4S JP SB: after upgrade to ios7,for China Mobile and China Unicom 3G users, phone calls, text messages, internet are all normal. Due to lack of the support by activation software, MMS is invalid. “+86” is needed to normalize CID problem.

Summary: From ios7 beta5,6,GM to the newest ios7 official version, Apple has forced out all our activation software. Therefore, Any problem that needs activation code to solve, Apple will pay attention. So,locked iPhone 4s/5 will have less comfortable using experience than ios5and ios6. Due to this, we do not suggest upgrade to ios7.

If any new breakthrough, we will inform you in the website and blog. Thanks for your understanding and support. We will keep on trying.


6. Telecom authentic phones want to use China Mobile SIM card, what should I do? Always show “NO SIM”?


A:Set the unlock mode to US-Verizon, just like unlock Verizon phone, now you choose “CHN Telecom”.
B:Check if your SIM card has been broken, you can put it in a normal phone to test the signal and internet. Then, “Settings-General-Reset-Erase All contents and Data”, and then insert your SIM card. Finally, if no work after all above procedures, you can change another SIM card tray to test, or contact certificated R-SIM resellers to change for free.

7.How to download activation code patch and free patch?


3G activation code program: Chinese: http://www.rsim5.com/download.php
English: http://www.rsim5.com/download.php
Free webpage patch: Chinese:http://www.rsim5.com/instructionview.php?id=32
English:http://www.rsim5.com/download.php 
Genuine R-SIM manual method: http://www.rsim5.com/instruction.php